Privacy Policy for SomiraEffective Date: 18 April 2026Somira (“Somira”, “we”, “our”, or “us”) is operated by Side Quest Digital Marketing - FZCO (“Company”, “we”, “our”, or “us”).We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use the Somira mobile application and related services (the “App”).By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy.1. Information We CollectWe may collect the following categories of information:A. Personal Information You Provide
Name
Email address
Account credentials
Information submitted when contacting support
Information you choose to provide within the App
B. Login InformationIf you sign in using third-party authentication providers, we may receive certain information from them, subject to your permissions, including:Google Sign-In (such as name and email address)
Sign in with Apple (such as name and email address, including private relay email if selected)
C. Subscription & Purchase InformationWe may collect:Subscription status
Subscription tier or plan
Renewal or expiration status
Purchase tokens or receipts used to validate subscriptions
Restore purchase requestsImportant: Payments are processed by Apple App Store or Google Play. We do not collect, process, or store your credit card or payment card details.D. Usage DataWe may automatically collect information such as:Features used
Screens viewed
Session duration
Interactions with the App
Time and date of access
E. Device & Technical InformationWe may collect:Device model
Operating system and version
App version
Device language
IP address (where required for security or analytics)
Crash logs
Diagnostics and performance data
2. How We Use Your InformationWe may use your information to:Provide, operate, and maintain the App
Create and manage user accounts
Authenticate users through email, Google, or Apple login
Deliver App features and personalised experiences
Process, verify, restore, and manage subscriptions
Improve App functionality, usability, and performance
Monitor analytics and usage trends
Detect, investigate, and prevent fraud, abuse, or security issues
Respond to inquiries and customer support requests
Send important service-related communications
Comply with legal obligations
Enforce our Terms of Service or other policies
3. Legal Basis for Processing (Where Applicable)Depending on your jurisdiction, we may process your information based on:Your consent
Performance of a contract with you
Compliance with legal obligations
Our legitimate business interests, such as improving and securing the App
4. How We Share InformationWe do not sell your personal information.We may share limited information with trusted third parties that help us operate the App, including:Cloud hosting and infrastructure providers
Analytics providers
Crash reporting and diagnostics providers
Authentication providers (Google / Apple)
Apple App Store and Google Play for subscriptions and billing
Professional advisers or regulators where legally requiredThese parties are expected to handle information appropriately and in accordance with applicable laws.5. Third-Party ServicesThe App may rely on third-party services, including but not limited to:Google Sign-In
Sign in with Apple
Apple App Store
Google Play
Analytics tools
Cloud hosting providers
Crash reporting servicesUse of third-party services may be subject to their own privacy policies and terms.6. Data RetentionWe retain personal information only for as long as reasonably necessary to:Provide the App and related services
Maintain your account
Manage subscriptions
Resolve disputes
Enforce agreements
Comply with tax, accounting, or legal obligations
Improve security and prevent fraudWhen no longer required, information will be deleted or anonymised where reasonably practicable.7. Data SecurityWe use commercially reasonable administrative, technical, and organisational safeguards designed to protect your information from:Unauthorised access
Misuse
Loss
Alteration
DisclosureHowever, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.8. Your Rights and ChoicesDepending on your location, you may have rights to:Access personal information we hold about you
Correct inaccurate information
Request deletion of your information
Withdraw consent where processing is based on consent
Request a copy of your data
Object to or restrict certain processingTo exercise these rights, contact us using the details below.9. Account DeletionYou may request deletion of your Somira account and associated personal data by contacting us at the email below.We may retain certain information where necessary to:Complete legal obligations
Resolve disputes
Enforce agreements
Prevent fraud or abuse
Maintain required business records
10. International Data TransfersYour information may be processed or stored in countries outside your country of residence, where privacy laws may differ.Where required by law, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.By using the App, you consent to these transfers where permitted.11. Children’s PrivacySomira is not directed to children under the age of 13, or the minimum age required in your jurisdiction.We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.12. Subscription TermsSubscriptions purchased through Apple App Store or Google Play may automatically renew unless cancelled before the end of the current billing period.You may manage or cancel subscriptions through your Apple ID or Google Play account settings.Refund requests are subject to Apple App Store or Google Play policies.13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time.If material changes are made, we may notify users by:Updating the Effective Date
Posting notice within the App
Other reasonable meansContinued use of the App after updates may constitute acceptance of the revised Privacy Policy.14. Contact UsSide Quest Digital Marketing - FZCO
Email: [email protected]15. Region-Specific Privacy Rights (Where Applicable)If you are located in jurisdictions such as the European Economic Area, United Kingdom, California, Australia, or other regions with privacy laws, you may have additional rights under applicable law.We will honour valid requests in accordance with applicable legal requirements.